Antalya Airport Transfers



1- Parties:

directly Vip Transfer ' Direct It will be referred to as 'Vip Transfer'.

The person whose name and surname is stated in the reservation and/or the persons he represents will be referred to as "Consumer or Customer".

2- Subject:

This agreement is signed directly between the consumer and the consumer. It was made between Vip Transfer. This contract is Direct The services whose qualifications and sales conditions are stated on Vip Transfer's website are regulated for service sales made by phone or electronically and cover the rights and acquisitions of the parties.

With this agreement, the parties provide transfer service from addresses or hotels determined by themselves to airports and/or vice versa before and after the flight, for a fee . They have agreed on the performance by Vip Transfer within the framework of the following contractual conditions.

3-Service and Payment Information

- The contract price is the figure specified in the reservation confirmation form.

- Requests for different points in the private transfer service other than the route( s ) specified in the reservation ; Included in the price if on the route and without waiting, Direct for each different point if not on the route The amount determined by Vip Transfer is paid by the passenger in the region.

-Direct Vip Transfer has the right to make changes to the transfer vehicle when necessary, without notifying the consumer and without any fee changes. If the customer does not accept this change, he has the right to cancel his reservation and receive the full amount paid. In this case, the customer has no right to compensation.

- With this contract, the consumer can use the credit card information entered in the system directly. It authorizes Vip Transfer to collect service fees. directly Vip Transfer system 3D It is encrypted with Security and the consumer is responsible for the credit card information he/she enters.

- In accordance with VUK, the invoice issuance period for the purchased service is 7 days , including the date of purchase, provided that no month is skipped.

Service Type:

- One way transfer
- Two-way transfer
- Vehicle allocation with driver
- Private Tour options


4-Vehicle Type: Vehicle type chosen by the customer

- Economic Transfer
- Vip Transfer ( Vito / Caravella )
- Premium Vip Transfer ( Vito / Caravella )
- Ultra Vip Transfer ( Vito )
- Minibus ( Crafter / Sprinter)
- Midibus
- Bus

5-Payment method:

- Cash (Payment to the driver in the vehicle)
- Bank (Money Transfer / EFT to company accounts )


6-Number of People: The Consumer must specify the number of people.

7-General Provisions

Passengers are required to wear seat belts for traffic laws and life safety.

Even if the consumer cannot sign this contract for any reason by purchasing it with a debit or credit card, he/she is deemed to have learned the terms of the contract that will be valid between the parties through the website or advertisements and has accepted to receive the service in accordance with the written conditions in the contract.

In order to benefit from the service that is the subject of this contract, the consumer must make a reservation at least 6 (six) hours before the service time. On religious and national holidays, New Year's Eve and public holidays, a reservation must be made at least 48 (forty-eight) hours before the transfer time. The reservation can be canceled by the customer up to 6 hours in advance. In this case, the customer will be refunded. Service fee will not be refunded for later reservation cancellations . The route to be followed during the service from the departure point to the arrival point ; exclusively Direct, taking into account traffic, road conditions and other criteria. It is determined by Vip Transfer.

In transfer services other than allocation and tour services, the customer does not have the authority to change this route . In this context, requests for the passenger to stop at a different location between the determined routes and to wait for a while at this location are unacceptable. directly Vip Transfer is only obliged to transport the customer from one point to a specified point, from the point to the airport or from the airport to a certain point. directly Vip Transfer must allocate a vehicle suitable for the number of passengers and luggage volume determined when the consumer purchases online . directly VIP Transfer; The Company undertakes that all the vehicles it will allocate to the service subject to this contract will be fully insured, that the periodic maintenance of the vehicles will be completed completely, and that the necessary materials such as spare wheel, first aid kit, fire extinguisher, reflector will be available in the vehicle. In case of any traffic accident or any other reason that may occur during the service, the customer suffers physical or material damage or the goods carried are damaged, Direct Vip Transfer will not be responsible.

In such a situation, the customer can directly It irrevocably accepts and declares in advance that Vip Transfer will not have any liability arising from Article 66 of the Code of Debts and other provisions of the legislation . This agreement is directly Vip Transfer reserves the liability clauses. Despite the allocation of a vehicle suitable for the transfer service, if the number of people and the amount of luggage determined by the customer at the time of purchase are exceeded, the transfer is carried out without exceeding the legally determined transportation limits of the vehicle. Passengers or luggage exceeding the legal limits will not be accepted into the vehicle. If the customer gives up the transfer service for this reason, no refund will be made. The customer can use the Direct link in the vehicle at the transfer point. Vip Transfer is obliged to prove to its staff that it is the customer who purchased the service, with identification documents issued by legal authorities or a reservation document. The transfer of the customer who does not fulfill this obligation will not be made.

In cases where a transportation service has been booked by the customer in advance, but occurs due to changes in flight schedules, or in cases of operational cancellation and/or other delays, the customer can directly contact us regarding the matter. Vip Transfer is obliged to inform you by phone or by sending an e-mail to info@kayaviptransfer.com. In case of delay or delay of more than 3 hours , Direct Vip Transfer has the right to change the terms of service without notifying the customer. In this context, if the flight is canceled for any reason, the customer can cancel directly. If Vip Transfer is notified by email to info@kayaviptransfer.com, if the transfer fee is paid, it will be refunded to the customer's payment method within 7 days at the latest, without any deduction.

It is the customer's responsibility to load and collect the luggage completely and completely from the vehicle. Direct liability for loss and damage of items forgotten by the customer in the vehicle during the transfer Vip Transfer is not responsible. However, the forgotten item is Direct If it is noticed later by Vip Transfer personnel, it will be delivered to the specified address within the borders of Antalya province on the same day, upon the request of the customer, for an extra service fee.

directly Vip Transfer is not responsible for carrying sacks, crates and similar items that may damage the vehicle as baggage during the service. Each passenger has a luggage allowance of 20 kg per person. directly In case of any baggage loss or damage caused by Vip Transfer, the service fee for the items previously purchased from the passenger for which no declaration of value has been made is paid to the passenger as material and moral compensation. The customer accepts, undertakes and declares that there are no flammable, flammable, narcotic, liquid, odorous, radioactive or any substances that are prohibited to be carried and kept by Turkish Republic Laws in the baggage subject to transfer. If the driver notices the presence of the items listed in the luggage, the luggage in question will not be accepted in the vehicle. If the transfer cannot take place during the unloading of the mentioned items from the baggage or if the customer cannot catch the flight due to lost time, no refund will be made. Also in this case the customer, Direct It cannot claim any rights or receivables against Vip Transfer under any name. In the trunk; If the presence of the items listed above is noticed, the situation will be resolved directly . Vip Transfer will immediately notify the competent authorities. The presence of the items listed is not noticed by the driver; If detected by law enforcement officers during the transfer by stopping and searching; directly Any damage or loss that Vip Transfer may incur due to this reason will be immediately covered by the customer in cash and in full.

The customer's pet transfer requests and the type of pet to be transported will be notified by the customer when purchasing the service online . Animal transfer cannot be made without this notification. Animal transfer cannot be made alone without an adult customer. The animal to be transferred under these conditions can only be kept in its private cage, with all responsibility belonging to the customer . It can be carried in the section designated by Vip Transfer personnel within the vehicle. It is not possible under any circumstances to transfer animals whose acquisition, possession and transfer are unlawful according to Turkish laws. For transfers from a certain point to the airport; directly Declares and undertakes that the vehicle allocated for Vip Transfer will be at the specified point at the transfer time. A delay of 15 (fifteen) minutes from the transfer time will be considered a reasonable delay. In case of delay exceeding 15 (fifteen) minutes, the customer does not have to wait for the vehicle. In this case, the transfer fee is refunded to the customer. At transfer points such as housing estates and public housing; In case the delay of 15 (fifteen) minutes is exceeded due to site security guards preventing the vehicle from entering the site, Direct It does not belong to Vip Transfer. If 15 (fifteen) minutes are exceeded and the customer does not wait for the vehicle, no refund will be made. The customer must be present with his/her luggage at the designated point at the transfer time. If the customer is not present at the transfer point at the transfer time, Direct The vehicle allocated to Vip Transfer is obliged to wait for the customer for 15 (fifteen) minutes. If the customer does not reach the designated point with their luggage after 15 (fifteen) minutes, the vehicle has no obligation to wait any longer.

Direct at the transfer point Vip Transfer personnel are not obliged to leave the vehicle, carry luggage, a pet cage, or accompany the passenger to be transferred to the vehicle.

Children under the age of twelve will not be transferred without an adult companion. The companion's transfer back to the point of collection depends on purchasing the return service on the website. If a wheelchair transfer is requested along with the customer to be transferred, this will be notified by the customer when purchasing the service online . If the customer specifies when purchasing the service online , a baby seat will be installed in the vehicle to be allocated . It will be placed by Vip Transfer.

In cases where the service subject to this contract is disrupted or cannot be provided due to weather and road conditions, vehicle malfunction, sudden health problem of the customer or driver, checks to be carried out by law enforcement officers during the transfer and other reasons, and in cases where the passenger cannot catch the flight for these reasons; directly Vip Transfer is only obliged to refund the prepaid service fee to the customer. The provisions of this agreement stipulating situations in which no refund will be made are reserved. Except for the customer refund obligation, Direct They accept, undertake and declare that Vip Transfer is not liable for compensation for flight ticket costs and other material/moral damages. If the customer gives up the transfer during the transfer; directly Vip Transfer has no obligation to transfer the customer back to the point of departure. If the work schedule of the vehicle does not allow, the customer is left in the nearest residential area in accordance with the traffic rules. In such a case, no refund will be made. During the transfer of the customer; In case of forgetting the item or returning to the point where it was taken for any other reason and requesting the transfer to be completed, Direct Vip Transfer has no such obligation. To fulfill this request of the customer as much as the work schedule of the vehicle allows . It depends on the preference of Vip Transfer. In such a case, Direct will not be liable for the customer not being able to catch the flight or suffering any other damage. Vip Transfer is not responsible, and no refunds will be made. If the passengers or animals carried in the vehicle experience any health problems during the transfer; directly Vip Transfer staff is obliged to immediately transfer the passenger to the nearest health unit. The passenger's contrary request is Direct It does not bind Vip Transfer personnel. The closest health unit may be public health institutions or private health institutions. Direct : It is not the responsibility of Vip Transfer. At the end of the transfer, the customer is obliged to sign the notification document stating that he has purchased the service and reached the destination. Upon the customer's request, the invoice for the service provided will be sent directly to the address specified by the customer. It will be sent by Vip Transfer.

8-Force Majeure

Force majeure of any kind and nature not caused by the parties themselves, natural events, adverse climatic conditions, social events, public movements, events occurring due to negative developments in working life, all kinds of legal or illegal employee or employer movements, strikes, lockouts, union movements and In case they are unable to fulfill their obligations subject to this agreement as a result of work slowdowns, war, armed conflict, revolution, declaration of martial law or state of emergency, intergroup conflicts and riots. This agreement will remain suspended until the end of the situations/negative effects listed. The contract will come into force again when the situations/negative effects listed are over. Failure of the parties to fulfill their obligations as a result of force majeure does not entitle the other party to termination or compensation.

9-Cancellation Conditions and Other Provisions

The promotional product purchased by the passenger cannot be cancelled, changed or refunded for any reason. For cancellation and refund requests for reservations whose date and time have passed, please contact the bank or Direct Applications made to Vip Transfer are invalid.

10-Authority

In case of any disputes arising from the implementation of this agreement, Turkish Laws will be applied and Antalya Courts and Enforcement Offices will be authorized.

11-Effectiveness

s ) who do not have a signature on the contract but receive the service subject to the contract are deemed to have accepted the provisions of the contract when the third parties they appoint to register on their behalf read and sign this contract. This contract has been drawn up in 2 copies and signed by the parties, and in case of disputes arising from the contract, the Road Transport Law No. 4925 and other Turkish legislation articles shall apply. Antalya courts and enforcement offices are authorized.

I have read, understood and accepted the entire contract drawn up on our behalf, the date and time of departure, the road transport law no. 4925, and the information on the website and received a copy of it.

the service recipient( s )

Name-Surname/Date/ Signature;

directly Signed on behalf of Vip Transfer

Name-Surname/Date/ Signature;